Your order will be shipped as soon as your payment is received. All orders are processed within 1-2 business days and ship from Sydney, Australia and are ship via Australia Post at a flat rate per order. Any questions please email us at hello@thegoldenthing.com

Australia orders

Free shipping on all Australian orders over $50 AUD

• Flat rate of $9 AUD for tracked Australia Post Standard shipping (3-5days)
• Flat rate of $12 AUD for tracked Australia Post Express Parcel (2-3days)
• Signature on delivery at an additional cost $2.95 AUD. Options available at check out. 

International 

• $25 AUD on all standard shipping for tracked via Australia Post (Including signature required upon delivery)

• Free shipping on all international orders over $160 AUD

Delivery time estimate is 9-15days, sometimes it may take longer depending on your areas. Please note that delivery time may be longer due to COVID-19, It could take up to three weeks. These delays are out of our hands. We do not hold responsibility for damaged, lost or stolen packages. If you wish to add insurance on an item, please contact at hello@thegoldenthing.com.

Change of delivery address

If you want to make changes of your delivery address or information, please contact us via email within 24 hours of placing your order.

Taxes/Fees/duties

For all international orders, please note that the buyer is responsible for any tax and duty fees on orders required to through customs.